Question 1

A product I love is currently Out of Stock. Can I be notified when it's available?

Accepted Answer

Yes! Sign up for our Newsletter for updates on Back In Stock items and New Drops.

Question 2

How do I know my size?

Accepted Answer

Please refer to our Size Guide (javascript:void(0))for a general guideline of which size will work best for you (measurements reflect women's clothing).

Question 3

Can I use a discount code on my purchase?

Accepted Answer

Follow us on Instgram @shopneutralnotes (http://instagram.com/shopneutralnotes)and sign up for our Newsletter to be notified of any promotion and special discounts! Proper codes can be used at checkout when applicable.

Question 4

Can I cancel or modify my order?

Accepted Answer

Unfortunately, we are unable to change any information or cancel orders after they are submitted. We apologize for any inconvenience.

Question 5

I have a question that needs an immediate response. Is this possible?

Accepted Answer

If you have any questions that cannot be answered directly on our website, please contact us at info@shopneutralnotes.com. We will do our best to answer in a timely manner in order to help with your inquiry (available Monday-Friday).

FAQ